Ruling for deposit/withdrawal in Savings Account without passbook in CBS Post Offices

SB Order : 05/2016 addendum 1 dated 04.08.2016 wherein

It is clarified that customers should not be forced (Except accounts opened in BOs) to present passbook while deposit or withdrawal in CBS Post Offices. Presentation of Passbook by customer and updation of passbook instantly shall be mandatory if account stands in any BO.

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